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Last Update: July 3, 2023
Information we collect
This Privacy Policy describes how Blooper (hereinafter referred to as "Blooper", "we", "us" or "our") collects, uses and discloses information, and what options you have with respect to the collected information. We are the sole owners of the information collected on this website and in the Blooper app in Slack. We will not sell or rent this information to anyone. The information we collect directly from you includes information required to communicate with you, including your name, birth date, e-mail address. Additionally, Blooper collects information about the Slack workspace you are logged into.
Blooper only collects information that is sent to it directly, via direct message or when the bot is directly mentioned. We do not store or log other messages or information about your Slack activity. Blooper does not access past or archived messages.
What we use information for?
Any of the information we collect from you may be used in one of the following ways:
(a) To provide the services and personalize your experience.
(b) Better respond to your individual needs.
(c) Improve our website and service.
(d) Improve customer service.
(e) To communicate with you about the services.
We do not store any data that we don’t need for our operations. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested. It will not be made available to any party outside of the authorized Slack team.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. We use Stripe https://stripe.com/ as a payment processor. We do not store any payment details collected from the customers.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Any information related to Slack workspace is stored in the Google Cloud data center located in Las Vegas, Nevada, North America.
Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
How to access and control your information?
You have certain choices available to you when it comes to your information. You have the right to request a copy of your information, to request the deletion or restriction of your information, or to request your information in a structured, electronic format.
You can use the service to view, edit or delete the data that you shared with us previously.
If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.
Please email us at support@blooperapp.com with your requests for data deletion. Data deletion requests related to the whole Slack workspace may require additional confirmation that: a) the app is no longer used by the workspace; b) the request comes from the user who is a workspace administrator.
We will automatically delete all data related to the Slack workspace 12 months after Blooper is removed from the Slack team.
Data Protection Authority
Subject to applicable law, you have the right to (i) restrict Blooper's use of your Personal Data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and would like to complain, please contact your Data Protection Authority. You can find a list of Data Protection Authorities by clicking here. (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)
Please get in touch with us before complaining. We will do our best to meet your needs, and adhere to applicable laws, our Terms of Service, and this Privacy Policy.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
Consent
By using our service, you consent to this privacy policy.
If you disagree with this privacy policy, please do not use our Services for any reason. Our Services are defined as anything Blooper creates and owns.
Contacting Us
If there are any questions regarding this privacy policy you may contact us here: support@blooperapp.com
